Heavy Repair Solutions
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Privacy Policy

 

Effective Date: 8/16/2025
Last Updated: 8/23/2025

Heavy Repair Solutions (“Company”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website HeavyRepairSolutions.com (the “Site”).

This Policy is designed to comply with applicable privacy laws including:

  • General Data Protection Regulation (GDPR) (EU/EEA/UK residents)
     
  • California Consumer Privacy Act (CCPA/CPRA) (California residents)
     
  • Children’s Online Privacy Protection Act (COPPA) (U.S. children under 13)
     
  • Ohio Privacy & Data Protection Framework (OPPA/NIST-aligned)
     
  • Other applicable U.S. and international privacy regulations
     

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide
     
    • Name, email, phone number, mailing/billing address (e.g., via contact forms).
       
    • Business information if you submit inquiries or service requests.
       
  • Automatically Collected Data
     
    • IP address, browser type, operating system, device identifiers.
       
    • Site usage data (pages viewed, time spent, clicks) via cookies and analytics tools.
       
  • Cookies & Tracking Technologies
     
    • We use cookies, pixels, and similar tools to enhance user experience, analyze traffic, and support marketing.
       
    • You can manage or disable cookies in your browser settings.
       

2. How We Use Information

We may use collected information to:

  • Provide, operate, and improve our services.
     
  • Respond to inquiries, quotes, or service requests.
     
  • Send administrative and promotional communications (if you’ve opted in).
     
  • Monitor usage trends and improve site functionality.
     
  • Comply with legal obligations and enforce our terms.
     

3. Sharing of Information

We do not sell personal data. We may share information with:

  • Service providers (hosting, email, analytics, payment processors).
     
  • Legal compliance (when required by law or to protect rights/safety).
     
  • Business transfers (merger, acquisition, restructuring).
     

4. Your Rights

Depending on your location, you may have rights regarding your personal information.

  • GDPR (EU/EEA/UK Residents)
     
    • Right to access, correct, delete, restrict processing, data portability, and object to processing.
       
    • Right to withdraw consent at any time.
       
  • CCPA/CPRA (California Residents)
     
    • Right to know what data we collect and how we use/share it.
       
    • Right to delete your personal data.
       
    • Right to opt-out of “sale” or “sharing” of personal data.
       
    • Right to non-discrimination for exercising privacy rights.
       
  • Other U.S. Residents
     
    • Rights under applicable state privacy laws (e.g., Ohio OPPA protections).
       

📧 To exercise any rights, contact us at: info@heavyrepairsolutions.com

5. Children’s Privacy (COPPA)

Our Site is not intended for children under 13.

  • We do not knowingly collect data from children.
     
  • If we discover data has been collected from a child under 13 without parental consent, we will delete it.
     

6. Data Security & Retention

  • We implement technical and organizational measures (encryption, access controls, secure servers).
     
  • We retain personal data only as long as necessary for business, legal, or compliance purposes.
     

7. International Data Transfers

If you are located outside the U.S., your information may be transferred to and processed in the United States. By using our Site, you consent to this transfer subject to applicable safeguards.

8. Ohio OPPA & NIST Compliance

We maintain a written privacy program aligned with the NIST Privacy Framework. This may provide us an affirmative legal defense under Ohio’s OPPA law in case of certain privacy claims.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

For questions or privacy requests, contact us at:

Heavy Repair Solutions
Email: info@heavyrepairsolutions.com

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